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JCPenney

(P): 419-529-9616
http://www.jcpenney.com/

JCPenney at Richland Mall in Mansfield, Ohio offers a wide array of private, exclusive and national brands which reflect the company’s vision to be America’s shopping destination for discovering great styles at compelling prices.

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CAREERS


Merchandise Execution Associate

General Description
J. C. Penney Company, Inc., one of the nation's largest apparel and home furnishings retailers, is on a mission to ensure every shopping experience is worth the customer's time, money and effort. Whether shopping jcp.com or visiting one of over 850 store locations across the United States and Puerto Rico, customers will discover a broad assortment of products from a leading portfolio of private, exclusive and national brands. Supporting this value proposition is the warrior spirit of over 100,000 JCPenney associates worldwide, and we’d like to add you to the team!

Do you enjoy making things happen behind the scenes and seeing your work flourish on stage? Well…being a Merchandise Execution Associate at JCPenney might be the position for you!

Responsibilities
•Customer Service & Sales?Greets and assists customers in finding products and delivers outstanding customer service
?Partners with other team members when additional support is needed
?Actively listens to customer issues in a calm and agreeable manner to resolve problems
•Truck / Restock & Inventory?Follows placement directions to effectively place set merchandise statements
?Contributes to merchandise receipt and reverse logistics processes
?Assists with the execution of inventory processes
?Contributes to the Shoe on Display restocking process, including mismates and stockroom organization
?Contributes to the restock program to identify replenishment opportunities
•SET / Visual / Environment?Assists with the SET processes by planning floor moves, placing graphics, and executing visual detailing
?Identifies sell-through opportunities and remerchandise the selling floor to increase rate of sale
?Helps oversee and maintain all fitting room and sales floor recovery processes
?Contributes to the execution of visual elements to support merchandising statements
?Responsible for stockroom maintenance
•Omnichannel?Assists with the jcp.com process including jcp.com orders and aged and undelivered orders/returns as needed
?Contributes to Buy Online Pick Up In Store and Ship from Store processes as needed
•General Operations?Contributes to Merchandise Transfer Out (MTO), Return to Vendor and Return to Warehouse activities
?Assists with the Defective process execution to ensure integrity of inventory and prevent shrink
•Performance Standards?Supports company shrink and safety initiatives
?Consistently meets established performance standards for the role, including (but not limited to) product and service sales, customer service, profit, productivity, and attendance

Skills & Experience
•Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
•Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
•Proactively find ways to improve the customer experience; show the confidence and courage to do what’s right; take action with energy and urgency
•Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and other
•Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
•Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what’s right; take action with energy and urgency
•Drive Change - Adapts quickly to changing situations with energy and a positive attitude. Coaches others through change
•Work experience- 1-2 years of retail experience



Hair Stylist

Job Description:
At The Salon by InStyle & jcp salon, we strive to unlock the potential of America’s top salon professionals, creating an unparalleled experience for our clients today, tomorrow and for life. Each and every day, we exude passion, integrity, teamwork, leadership, pride and respect!

We offer cutting edge, industry-leading benefits:
• Flexible scheduling*
• Set your own service pricing**
• Up to 70% commission based on performance
• Benefits including a storewide associate discount, medical, dental, paid time off, and 401(k)
• Artistic paid training
• 10% retail commission with a service
• Up to $1,000 bonus for qualified candidates
• Client acquisition programs
• Diverse career paths
*For Master Designer level and above. **Applicable for Sr. Designer level and above. †For full-time, benefit eligible associates.

Come be a part of a team that is changing the face of the salon industry. We are looking for professionals who want to join us as a force of change—individuals who will strive to know their clients and their expectations better than ever before, and are driven to respond in a timely fashion by listening and interacting.

What We Look For
• Professional styling services
• Self-motivation
• Ability to build a fan base
• Ability to partner with salon team members
• Flexibility
• Willingness to participate in a learning environment
• A passion for the beauty industry
• People skills

Our professionals ensure a superior client experience by determining the client’s needs and providing services including the latest cuts, the best finishing, and the industry’s top chemical services.

Qualifications
• License- You must maintain a current cosmetology license in the state you are applying
• Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
• Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
• Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what’s right; take action with energy and urgency
Our passion for hair is stronger than ever, so we’ve turned styling into an exciting, rewarding career—and so can you. Start your future at http://jobs.jcp.com



Operations Associate

J. C. Penney Company, Inc., one of the nation's largest apparel and home furnishings retailers, is on a mission to ensure every shopping experience is worth the customer's time, money and effort. Whether shopping jcp.com or visiting one of over 850 store locations across the United States and Puerto Rico, customers will discover a broad assortment of products from a leading portfolio of private, exclusive and national brands. Supporting this value proposition is the warrior spirit of over 100,000 JCPenney associates worldwide, and we’d like to add you to the team!

The Operations Associate’s role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you will work with the a team to perform functions prior to store opening.

Responsibilities
Customer Service – You’re maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there’s no one they’d rather be talking to other than you.
Executes pricing and signing – You can change ticket prices and signing on merchandise across the store better and faster than anyone!
Replenish and restock the store: You understand the needs of the customer. When merchandise is getting low, you assist your sales floor peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need.
Receive and unload merchandise: You work with your co-workers to unload a truck and prepare the merchandise in the backroom.
Backroom standards: You keep the stockroom safe, clean, and organized .
Omnichannel: You will contribute to Omichannel efforts including Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving.
Merchandise strategy: You take the plans that have been communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail. You understand the merchandising standards and work to deliver an outstanding customer experience by maintaining these standards as you flow goods to the sales floor.
Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise, shrink, safety, productivity, and other business processes.
Skills and Characteristics:
Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what’s right; take action with energy and urgency
Work experience- 1-2 years retail experience



Merchandise Associate

General Description:
Do you have a passion for retail? Do you love taking ownership and getting things just right? Do you like interacting with customers and finding ways to make them happy? Do you like partnering with peers to get big results? Well…being a Merchandise Associate at JCPenney might be the position for you! Come be a part of our team!

The Merchandise Associate’s role is to take ownership of their assigned area, engage with Supervisors and peers in order to deliver an amazing shopping experience that will delight our customers, creating loyalty that will have them coming back to the store for years to come! You will be expected to provide great customer service; sales floor guidance and peer direction; along with an ability to demonstrate consistent execution of the elements that drive sales, while serving as a dynamic and positive presence on the sales floor.

Responsibilities
• Customer Service – You love interacting with new people as well as greeting old friends that come back into the store to find something new. You and the team do everything possible including cross-selling to put a smile on the customer’s face!
• Sales – You are constantly challenging yourself and your peers to drive sales through your execution of sales events and company sales-building programs. You will help to drive sales floor, fitting room, and checkout area core maintenance and merchandising standards by providing direction to Sales Associates on opportunities and priorities; and, identifying replenishment needs in order to positively impact store sales. Your support to the store’s omni-channel business is critical to driving additional sales and providing a stellar customer experience!
• Supports a learning environment – You share your knowledge of Customer Service and Selling skills to enhance team performance and maintain strong Customer Service standards at all times. You will work with the Associate Support Department Supervisor to schedule and track all required associate training. Additionally, you will have the opportunity to establish a knowledge base of specialty businesses: Fine Jewelry, Window, Furniture and Appliances!

Skills and Characteristics:
Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes.
Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what’s right; take action with energy and urgency.

Please apply online at:
http://jobs.jcp.com/jobs/6779139-merchandise-associate



Home Commission Associate -Window/Furniture

General Description:
Do you like serving customers and doing everything you can to make them happy? Do you have a passion for Jewelry, Furniture, or Window design? Do you like being known as the most knowledgeable person in your area of expertise? Do you like being a part of something that’s never been done before? Well…being a Commission Associate at JCPenney might be the position for you!

The Commission Associate’s role is to be the resident guru around all things jewelry, furniture, or windows in the entire store. You know these products inside and out and love educating the customer on how your merchandise can enrich their lives.

Responsibilities:
• Customer Service & Sales – You constantly challenge yourself to exceed your sales goals. You seek out customers and do whatever you can to make their experience great. You listen, you help, you share your knowledge, and you make them want to come back!
• Educates customers – You know it all. Your merchandise can get complicated and customers need your help in understanding how things work or how they are best used. You love teaching them these things and seeing that smile on their face!
• Assists customers – You seek out customers and do whatever you can to make their experience great. You listen, you help, you educate, and you make them want to come back!
• Maintains product presentation – You are always making improvements to how the merchandise is displayed after the customer has taken time to explore all of our great products!
• Replenishes products – You’ve got your finger on the pulse of the customer; you know when merchandise is getting low and you know just where to get more to ensure all of our customers have the styles and sizes they need!
• Supports a learning environment – You enjoy sharing your knowledge of store merchandise with other associates so that they can better assist customers every day.

Skill and Characteristics:
Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what’s right; take action with energy and urgency

Commission departments vary by store.

Please apply online at:
http://jobs.jcp.com/jobs/7101066-home-commission-associate-window-furniture-richland-mall


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